Question 1

What US cities does Black Swan Executive Chauffeurs serve?

Accepted Answer

Black Swan operates premium chauffeur service across 18 US metros: Dallas, Austin, Houston, San Antonio (Texas); Los Angeles, San Francisco (California); New York City; Miami, Orlando (Florida); Chicago; Atlanta; Las Vegas; Washington DC; Nashville; Phoenix; Columbus, Cincinnati (Ohio); plus the DFW Airport service area. One booking line, same fleet standard, same chauffeur vetting in every metro.

Question 2

How do I book a chauffeur with Black Swan?

Accepted Answer

Bookings can be placed online via blackswanlimos.com, by phone at +1 877-442-4441, or via WhatsApp at +1 469-969-5099. Booking lead time depends on event demand: standard executive transfers can typically be booked within 24-48 hours, while marquee events (CES, F1 Grand Prix, World Cup, Oscar Sunday) require 4-12 weeks of lead time for guaranteed premium-vehicle availability.

Question 3

What vehicles are in the Black Swan fleet?

Accepted Answer

Six vehicle categories: BMW 740i business sedans (1-3 passengers), Cadillac Escalade ESV luxury SUVs (4-6 passengers), Mercedes Sprinter executive vans (7-13 passengers), shuttle vans (14-22 passengers), 22-44 passenger luxury buses, and 56-passenger motor coaches. Vehicle selection is matched to passenger count and use case (airport transfer, corporate, event, group hospitality).

Question 4

Does Black Swan handle airport transfers and private aviation (FBO) pickups?

Accepted Answer

Yes — commercial airport transfers across all 18-city service area with real-time flight monitoring, meet-and-greet at baggage claim or curbside arrival pickup. Planeside FBO pickups are coordinated at the major private-aviation gateways including Addison (ADS), Dallas Love Field (DAL), Teterboro (TEB), Chicago Executive (PWK), DeKalb-Peachtree (PDK), Opa-Locka (OPF), and Scottsdale (SDL) through the partner-FBO network.

Question 5

What is the Black Swan pricing structure?

Accepted Answer

Standard hourly rates apply across all service areas: Business Sedan $110/hr (2-hour minimum), Business or Luxury SUV $115-140/hr (2-hour minimum), Executive Sprinter $225/hr (3-hour minimum). Shuttle vans and motor coaches are custom-quoted per RFP. Marquee-event windows (CES, Super Bowl, F1, Oscars, FIFA World Cup 2026) are priced at demand-adjusted rates with extended minimums.

Question 6

What is the Black Swan 30-day quality guarantee?

Accepted Answer

Every Black Swan booking is backed by a 30-day quality guarantee: if any aspect of the chauffeur service falls short of the published standard, the booking is reviewed by the agency desk and resolved within 30 days of the trip date. The guarantee covers chauffeur professionalism, vehicle condition, on-time performance, and any deviation from the booked itinerary.

Event & Game Day Transportation

World Cup 2026

F1 US Grand Prix

Lone Star Le Mans

The American Rodeo

IndyCar Arlington

SXSW 2026

State Fair of Texas

Houston Rodeo

Baseball

Mavericks Basketball

Oscars 2026

Coachella 2026

Emmys 2026