Services
Black Car Service
Premium chauffeured black car service across 18 US cities — executive black sedans, black SUVs, and black Sprinter vans for corporate, airport, and VIP transport.
Black car service is the corporate / executive tier of chauffeured ground transportation — premium sedans, SUVs, and executive Sprinter vans in black (the standard livery for the executive transportation category), with full-time chauffeurs, pre-booked or on-demand availability, real-time flight monitoring, and 24/7 dispatch. Black Swan operates a full black car service in 18 US cities — Dallas, Austin, Houston, San Antonio, Los Angeles, San Francisco / Bay Area, New York / NYC metro, Miami, Orlando, Chicago, Atlanta, Las Vegas, Washington DC, Nashville, Phoenix, Columbus, Cincinnati, plus DFW Airport zone — with one booking line, one billing relationship, and one consistent service standard across every city. "Black car" specifically signals the executive tier: the BMW 7 Series, Cadillac Escalade ESV, Mercedes-Benz S-Class, Lincoln Navigator, and Mercedes Sprinter Executive vans you see in front of major hotels and corporate offices in any major US metro. It is distinct from yellow taxi (regulated municipal cab), rideshare (algorithmic app dispatch), and white shuttle (group transit). Black car is what an executive books when the vehicle is part of the meeting, not just the transit to it. For the underlying chauffeur professionalism see /services/luxury-chauffeur-service; for the broader limousine-category framing see /services/limousine-service; for airport-specific service see /services/airport-transfers.
What We Offer
- Premium black executive fleet (sedan, SUV, Sprinter)
- Operating in 18 US cities with consistent standards
- Pre-booked or same-day on-demand availability
- Real-time FAA flight monitoring on airport bookings
- 24/7 live dispatch — humans answer the phone
- Predictable all-in pricing — no surge, gratuity included
- Commercial $1.5M-$5M auto liability per vehicle
- Corporate accounts: consolidated billing + cost-centre coding
- Standing-assignment chauffeur on recurring routes
- Wi-Fi, USB charging, climate control, bottled water in every vehicle
How It Works
- BookingPhone (24/7 live), web portal, mobile app, email, or corporate API. Same-day bookings available in most cities for sedans and SUVs; 24-hour notice preferred for Sprinters and special vehicles. Corporate accounts can self-book via portal within policy.
- Vehicle dispatchVehicle confirmed at booking — sedan, SUV, or Sprinter per occasion. Vehicle ID and chauffeur name shared with the rider 30 minutes before pickup. For airport bookings, FAA tail-number tracking kicks in 4 hours before scheduled arrival.
- Airport meet-and-greet (when applicable)Chauffeur waits at baggage claim with printed name placard or branded tablet, takes luggage from baggage carousel, walks principal to the staged vehicle. Curbside pickup also available for repeat business travellers in their home metro.
- In-city executive runsDoor-to-door, no parking hassle, no app coordination. Chauffeur stages outside the office or hotel 15-30 minutes before pickup. For multi-stop in-city routes (3-5 meetings in a day), book the full window hourly rather than re-booking each leg.
- Post-rideNo tip-and-tap reimbursement. Gratuity is built into the quoted all-in rate. Receipts auto-generated. Corporate cards on file. Monthly consolidated invoicing for corporate accounts.
Vehicle Recommendations
Pick by group size or use case — every category includes a chauffeur, fuel, and tolls.
Pricing & Billing
Black car service bills hourly with class-based rates: Business Sedan $110/hr (2-hr min), Luxury Sedan $140/hr (2-hr min), Business SUV $115/hr (2-hr min), Luxury SUV $140/hr (2-hr min), Executive Sprinter $225/hr (3-hr min). Airport transfers can be priced as flat-rate per route on request. All-in: gratuity, fuel, tolls, standard wait (15-30 min per stop), bottled water, Wi-Fi, USB charging included. Corporate accounts qualify for volume discounting at 50+ bookings/month per account, with consolidated monthly invoicing and cost-centre coding synced to Concur / Expensify / direct ERP.
Available in These Cities
Frequently Asked Questions
What is black car service?
Black car service is premium chauffeured ground transportation in the executive tier — premium sedans, SUVs, and Sprinter vans (in black livery, the standard for the executive category), with full-time chauffeurs and pre-booked or on-demand availability. It is distinct from yellow taxi (regulated municipal cab), rideshare (algorithmic app dispatch on personal vehicles), and white shuttle (group transit). Black car is the executive booking standard at major hotels, corporate offices, and airports.
How does black car service differ from rideshare?
Black car is a pre-booked vetted full-time chauffeur in a maintained premium vehicle with predictable all-in pricing and $1.5M-$5M commercial liability per vehicle. Rideshare is an algorithm-dispatched part-time driver in a personal vehicle with $1M coverage active only during rides and variable surge pricing. For airport pickups, black car includes meet-and-greet at baggage claim with a name placard; rideshare picks you up curbside in whatever car the algorithm assigns. The price difference reflects the service difference; corporate / executive travellers consistently choose black car for the predictability and the meet-and-greet specifically.
Which cities do you offer black car service in?
Direct black car service in 18 US cities: Dallas, Austin, Houston, San Antonio, Los Angeles, San Francisco / Bay Area, New York / NYC metro, Miami, Orlando, Chicago, Atlanta, Las Vegas, Washington DC, Nashville, Phoenix, Columbus OH, Cincinnati OH, plus DFW Airport zone. Partner-network coverage available in additional cities — call to confirm specific routes. The same vehicle class, chauffeur vetting standard, and booking experience apply in every city.
Is black car the same as limousine service?
"Black car" and "modern limousine service" describe overlapping categories. Black car specifically signals the executive vehicle tier (sedan, SUV, Sprinter — all premium, in black). Modern limousine service is the broader category that includes black car plus traditional stretch limousine plus group coaches plus special-occasion vehicles. In practice, when an executive books "a black car to the airport," they mean a premium chauffeured sedan or SUV — which is also what they would get if they booked "limousine service to the airport." Different words, same vehicle class for executive use cases.
Corporate accounts — what is set up?
1-2 weeks from contract signing. Dedicated account manager handles traveller permissions, cost-centre coding, billing integration (Concur, Expensify, direct ERP), and policy configuration (max hourly rate per role, approved vehicle classes per role, after-hours surcharge policy). First booking can happen during setup; first invoice formats to your AP system from day 1. Volume discounting kicks in at 50+ bookings/month.
Same-day bookings — is black car available?
Yes, in most cities for sedans and SUVs. Sprinter availability typically needs 24-hour notice. For "right now" pickups, call (877) 442-4441 — live dispatch quotes the closest available chauffeur and ETA. Off-peak hours (late night, early morning) have wider availability than 8-10am or 4-6pm rush.
Does black car include flight monitoring?
Yes. Every airport booking includes FAA tail-number tracking from the moment the booking confirms. If the flight is delayed or early, chauffeur arrival adjusts automatically; the principal gets a text update if the change is material. No surge for flight delays — original quoted rate holds.
Is gratuity included in black car pricing?
Yes. All Black Swan quoted black car rates include gratuity (15-20% built into the all-in hourly or per-trip rate). Receipts and invoices reflect the all-in number. No tip-and-tap reimbursement to chase down. If you want to recognise an exceptional chauffeur on top of the included gratuity, $50-100 cash at end of trip is appropriate and welcomed.
Ready to Get Started?
Experience the Black Swan difference. Book your black car service today or call our concierge team for personalized assistance.