Black Swan Limo intends to provide a safe and drug-free work environment for our clients and our employees. With this goal in mind and because of the serious drug abuse problem in today’s workplace, we are establishing the following policy for existing and future employees of Black Swan Limo.
Black Swan Limo explicitly prohibits:
The use, possession, solicitation or sale of narcotics
The use, possession, solicitation, or sale of narcotics or other illegal drugs, alcohol, or prescription medication without a prescription on Company or customer premises or while performing an assignment.
Being impaired or under the influence of legal or illegal drugs or alcohol
Being impaired or under the influence of legal or illegal drugs or alcohol away from the Company or customer premises, if such impairment or influence adversely affects the employee’s work performance, the safety of the employee or of others, or puts at risk the Company’s reputation.
The presence of any detectable amount of prohibited substances
The presence of any detectable amount of prohibited substances in the employee’s system while at work, while on the premises of the company or its customers, or while on company business. “Prohibited substances” include illegal drugs, alcohol, or prescription drugs not taken in accordance with a prescription given to the employee.
Black Swan Limo will conduct drug and/or alcohol testing under any of the following circumstances:
Employees may be selected at random for drug and/or alcohol testing at any interval determined by the Company.
The Company may ask an employee to submit to a drug and/or alcohol test at any time it feels that the employee may be under the influence of drugs or alcohol, including, but not limited to, the following circumstances: evidence of drugs or alcohol on or about the employee’s person or in the employee’s vicinity, unusual conduct on the employee’s part that suggests impairment or influence of drugs or alcohol, negative performance patterns, or excessive and unexplained absenteeism or tardiness.
Any employee involved in an on-the-job accident or injury under circumstances that suggest possible use or influence of drugs or alcohol in the accident or injury event may be asked to submit to a drug and/or alcohol test. “Involved in an on-the-job accident or injury” means not only the one who was or could have been injured, but also any employee who potentially contributed to the accident or injury event in any way.
Wheelchair accessibility is available upon advanced notice.
Quality of Service
Questions, Comments, and Complaints:
You may call, email, or text us if you would like to know more about our services. If you booked a vehicle from us and you’re not completely satisfied with your experience, please let us know. We will do all that we can to correct the situation and provide you with a solution. If you would still like to file a formal complaint, you may reach out to the Dallas City Hall at (214) 670-3111.